Terms and Conditions

Revert Hub Ltd – Terms & Conditions
Last Updated: September 2026
These Terms & Conditions govern your use of the Revert Hub platform, website, Memberships, Seminars, bookings, donations and related services.
By accessing our website, creating an account, purchasing a Membership, booking a Seminar or using our services, you agree to comply with these Terms & Conditions.
If you do not agree with these Terms, please do not use our services.
1. About Revert Hub
Revert Hub is operated by Revert Hub Ltd.
Company Registration Number: 17381964
Registered Office:
Office 1, Izabella House
24–26 Regent Place
City Centre
Birmingham
B1 3NJ
United Kingdom
Website: www.officialreverthub.com
Email: hello@officialreverthub.com
Revert Hub provides access to Islamic educational resources, online Seminars, community support, events and other services designed to support Muslims, including new Muslims and reverts.
Our services are accessible to Muslims regardless of race, nationality or background.
2. Use of the Revert Hub Platform
You agree to use the Revert Hub platform responsibly and respectfully.
You must not:

Use the platform for unlawful purposes
Misuse, disrupt or attempt to compromise our website, systems or services
Impersonate another person or organisation
Share account access with another person where this is not permitted
Use our services to harass, threaten or abuse others
Attempt to obtain unauthorised access to another person's information or account
Copy, reproduce, distribute or commercially exploit Revert Hub content without permission

Revert Hub reserves the right to restrict, suspend or terminate access where we reasonably believe that these Terms have been breached or where conduct presents a risk to our users, teachers, Partner Mosques or the platform.
3. Revert Hub Membership
Revert Hub may offer different Membership options.
Current Membership options include:
Revert Hub Access – £9.95/monthly.
This Membership provides unlimited access to the Revert Hub Seminars and services included within the applicable Membership.
Unless otherwise stated at the point of purchase, this Membership is charged on a recurring basis for each applicable billing period and will automatically renew until cancelled.
Standard Plan Access – £5/monthly
This Membership provides limited access to the Revert Hub services and Seminars included within the applicable plan.
Unless otherwise stated at the point of purchase, this Membership is charged on a recurring basis for each applicable billing period and will automatically renew until cancelled.
Joining Fee – £2.95
A joining fee may apply when creating a Membership, as stated clearly at the point of purchase.
The Membership type, price, billing frequency, renewal arrangements and services available to you will be clearly displayed before you complete your purchase.
By purchasing a recurring Membership, you authorise the applicable payment provider to take the applicable recurring payment in accordance with the billing arrangement displayed at the time of purchase.
Revert Hub reserves the right to change Membership prices, plans or included services in the future. Where changes affect an existing Membership, we will provide appropriate notice where required.
4. Membership Access
Membership access is personal to the registered Member and must not be transferred, sold or shared with another person.
Your Membership allows you to access the services included within your selected plan while your Membership remains active.
Access to digital learning materials, Seminars or other Membership services may end when your Membership expires or is cancelled, subject to any rights you may have under applicable law.
If you cancel a recurring Membership, no further renewal payments will normally be taken after the cancellation has been processed. Your access will normally continue until the end of the current paid billing period, unless otherwise stated at the time of cancellation or required by law.
Revert Hub may suspend or terminate Membership access where necessary due to a serious or repeated breach of these Terms, including the Code of Conduct, misuse of the platform, fraudulent activity or conduct that negatively affects other users, teachers, Partner Mosques or the operation of our services.
5. Membership Cancellation
You may cancel your Membership at any time through the cancellation controls available within your Revert Hub account or profile.
Cancellation will prevent future renewal payments from being taken, subject to the timing of the cancellation and any applicable payment already due.
Once a cancellation has been processed, your access will normally continue until the end of the applicable active Membership period, unless otherwise stated at the time of cancellation or required by law.
Cancelling a Membership does not automatically entitle you to a refund for a period that has already been paid for where the services remain available to you for that period.
However, nothing in these Terms removes or restricts any cancellation, refund or other consumer rights that apply to you under applicable UK law.
Where you have a statutory right to cancel or receive a refund, that right will remain unaffected by these Terms.
Revert Hub will provide reasonable information and instructions explaining how to cancel your Membership.
6. Seminars and Bookings
Revert Hub provides online Islamic educational Seminars through platforms such as Zoom.
Seminars may be hosted by the Revert Hub Team, qualified teachers or verified Revert Hub Partner Mosques.
Seminars are generally short educational sessions and may vary in subject, teacher, date and duration.
Seminars are predominantly delivered in English and may contain Arabic.
A booking confirmation and Zoom joining link will be sent to the email address provided when booking.
An email address is therefore required for Seminar bookings.
7. Seminar Booking Conditions
By booking a Revert Hub Seminar, you agree:

To provide accurate booking information
To use the Seminar link only for your own participation
Not to share the Seminar joining link without permission
Not to record, screenshot, photograph, reproduce or redistribute the Seminar without permission
To behave respectfully towards teachers, Revert Hub Team members and other attendees
To follow reasonable instructions given by Revert Hub or the Seminar teacher
To respect the privacy of other attendees

Revert Hub may remove an attendee from a Seminar where their behaviour is disruptive, abusive, inappropriate or otherwise contrary to these Terms.
8. Camera and Microphone Policy
To provide a more controlled and privacy-conscious learning environment, attendee cameras and microphones are required to remain switched off during Revert Hub online Seminars unless Revert Hub expressly states otherwise.
Attendees participate primarily by viewing and listening to the Seminar, with questions or interaction managed by the Revert Hub Team and/or Seminar teacher where appropriate.
This arrangement is intended to reduce unnecessary exposure of attendees and provide a suitable learning environment.
9. Seminar Cancellations
We understand that circumstances can change.
Where available, attendees may cancel a Seminar booking through the applicable booking system.
Revert Hub does not impose a standard late-cancellation or no-show charge for Seminar bookings.
Revert Hub may cancel, postpone or rearrange a Seminar where necessary, including due to teacher availability, technical difficulties, operational circumstances or other unforeseen events.
Where Revert Hub cancels a paid booking and a refund is legally required, the applicable refund will be provided.
10. Partner Mosques
Revert Hub works with verified Partner Mosques to provide Islamic education, community support and local opportunities.
Partner Mosques operate independently and may have their own terms, policies and procedures.
Where a service is provided directly by a Partner Mosque, the Mosque may have additional requirements that attendees must follow.
Revert Hub does not guarantee the availability, services or conduct of any particular Partner Mosque and reserves the right to change or end Partner Mosque arrangements.
11. Payments
Payments for Memberships and other services may be processed through third-party payment providers, including Stripe.
Payment details may be subject to the terms and privacy policies of the relevant payment provider.
The total price payable, including any applicable mandatory fees, will be displayed before you complete your purchase.
By completing a purchase, you authorise the applicable payment provider to process the payment.
Where a recurring Membership is offered, the applicable billing frequency, renewal arrangements and cancellation method will be displayed before purchase.
12. Fundraising
Revert Hub may accept voluntary contributions through third-party payment providers such as Stripe.
Contributions may contribute towards Revert Hub's work, including national infrastructure, events, accessible Islamic education, guidance and community support for new Muslims.
Contributions are voluntary and are separate from the purchase of Membership services.
Where a donation is made through a third-party payment provider, the provider's terms and policies may also apply.
Donation payments are not payments for a specific Seminar, course or guaranteed service.
13. Refunds
Refund rights depend on the nature of the payment and the circumstances in which it was made.
Where a payment is identified as a donation, it is intended as a voluntary contribution and is not a payment for a specific service.
For Memberships and other paid services, Revert Hub will comply with applicable UK consumer law regarding cancellation and refunds.
Nothing in these Terms is intended to remove or restrict any statutory consumer rights that cannot legally be excluded.
Where a specific service has separate refund or cancellation terms, those terms will be displayed before purchase and will apply alongside these Terms.
14. Islamic Educational Content
Revert Hub aims to provide beneficial and authentic Islamic education based upon the Qur'an and Sunnah.
However, educational content is provided for general educational purposes and should not automatically be treated as personalised religious, legal, medical or financial advice.
Teachers and Seminar presenters may express views or provide explanations based upon their knowledge and understanding.
Where you require individual religious guidance relating to a personal circumstance, you should seek appropriate advice from a suitably qualified and trusted scholar or teacher.
15. Intellectual Property
Unless otherwise stated, Revert Hub owns or has permission to use the content made available through our platform, including our branding, logos, written materials, graphics, videos, recordings and other materials.
You may use Revert Hub content for your own personal educational purposes where permitted.
You must not reproduce, distribute, sell, modify, publicly display or commercially exploit Revert Hub content without our prior written permission.
The Revert Hub name, branding and associated materials may not be used in a way that suggests an unauthorised partnership, endorsement or affiliation.
16. Code of Conduct & Community Behaviour
Revert Hub is committed to providing a welcoming, respectful and safe environment for Muslims, including new Muslims, to learn about Islam, engage with the community and benefit from our services.
By using Revert Hub services, attending our Seminars or participating in our community spaces, you agree to follow this Code of Conduct.
16.1 Respectful Behaviour
All Members, attendees, teachers, Partner Mosques and Revert Hub Team members are expected to treat one another with respect and good manners.
You must not engage in:

Harassment, bullying, intimidation or threatening behaviour
Abusive, insulting or deliberately offensive language
Discriminatory or hateful behaviour towards others
Unwanted or inappropriate contact
Disruptive behaviour during Seminars or community activities
Behaviour that may make another participant feel unsafe or uncomfortable

16.2 Online Seminar Conduct
Our online Seminars are intended to provide a safe, respectful and focused learning environment.
When attending a Seminar, you agree:

To behave respectfully towards the Seminar teacher, Revert Hub Team and other attendees
To follow reasonable instructions given by Revert Hub or the Seminar teacher
Not to intentionally disrupt or interfere with a Seminar
Not to share inappropriate, offensive or unlawful material
Not to record, screenshot, photograph, reproduce or redistribute any part of a Seminar without prior permission from Revert Hub
Not to share Seminar joining links with others without permission
To respect the privacy of other attendees

Revert Hub may remove an attendee from a Seminar where their behaviour is disruptive, abusive, inappropriate or otherwise contrary to these Terms.
16.3 Privacy and Confidentiality
Members must respect the privacy of other attendees and Members.
You must not:

Share another person's personal information without their permission
Attempt to obtain another attendee's private contact details
Share screenshots or images containing other attendees without permission
Disclose private conversations or information obtained through Revert Hub community spaces
Use information obtained through Revert Hub to contact or engage with another person in an inappropriate manner

16.4 Community Spaces
Where Revert Hub provides community groups, discussion spaces or other forms of community engagement, Members are expected to contribute positively and respectfully.
Content or behaviour that is abusive, threatening, discriminatory, harassing, inappropriate or intended to cause harm may be removed.
Members must not use Revert Hub community spaces to promote unlawful activity, harass others, distribute inappropriate material or deliberately disrupt the community.
16.5 Islamic Learning and Discussion
Revert Hub aims to provide beneficial Islamic education based upon the Qur'an and Sunnah.
Members are expected to approach Islamic learning and discussion respectfully. Differences in opinion should be handled with good manners and must not be used as a reason to attack, insult, threaten or intimidate another person.
16.6 Enforcement
Where Revert Hub reasonably believes that this Code of Conduct or our Terms & Conditions have been breached, we may take appropriate action depending on the circumstances.
This may include:

Issuing a warning
Removing an individual from a Seminar or community space
Restricting access to certain services
Suspending an account or Membership
Cancelling a Membership
Terminating access to Revert Hub services

Where reasonably practicable, Revert Hub will provide the Member with an explanation for a suspension or termination.
However, Revert Hub may restrict or terminate access immediately where reasonably necessary to protect users, staff, teachers, Partner Mosques, the security of the platform or the integrity of our services.
16.7 Reporting Concerns
If you experience or witness behaviour that you believe breaches this Code of Conduct, you may report your concern to Revert Hub.
Email: hello@officialreverthub.com
We will review concerns fairly and take reasonable steps to address concerns where appropriate.
16.8 Agreement
By creating an account, purchasing a Membership, booking a Seminar or participating in Revert Hub community activities, you agree to comply with this Code of Conduct and our Terms & Conditions.
Revert Hub reserves the right to update this Code of Conduct where reasonably necessary to reflect changes to our services, community or legal requirements.
17. Privacy and Personal Information
Revert Hub collects and processes personal information in accordance with our Privacy Policy.
Our Privacy Policy explains:

What information we collect
Why we collect it
How we use it
Who we may share it with
How long we retain it
Your data-protection rights

Please read our Privacy Policy before using our services.
18. Third-Party Services
Revert Hub may use third-party services to operate our platform and provide our services, including Wix, Stripe, Zoom, email providers and other technology providers.
Your use of those services may also be subject to the relevant provider's own terms and policies.
Revert Hub is not responsible for third-party systems that are outside our reasonable control.
19. Service Availability
We aim to keep the Revert Hub platform and services available and operating reliably.
However, we cannot guarantee that the website, booking system, Seminars or other services will always be available without interruption.
Services may occasionally be unavailable due to maintenance, technical problems, third-party outages, operational requirements or circumstances beyond our reasonable control.
We reserve the right to modify, suspend or discontinue services where reasonably necessary.
20. Changes to Revert Hub Services
Revert Hub may update, improve, change or discontinue aspects of the platform or services from time to time.
This may include changes to:

Membership plans
Seminar schedules
Teachers
Partner Mosques
Educational content
Website features
Pricing

Where a change materially affects an existing paid service, we will provide appropriate notice where required.
21. Limitation of Liability
Revert Hub will take reasonable care in providing its services.
To the extent permitted by law, Revert Hub is not responsible for losses arising from circumstances outside our reasonable control, including third-party platform failures, internet outages, technical problems or interruptions to services.
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded or limited under UK law.
22. Suspension or Termination
Revert Hub may suspend or terminate a user's access where there is a serious or repeated breach of these Terms, misuse of the platform, fraudulent activity, abusive conduct or other circumstances where continued access would present a risk to Revert Hub or its users.
Where reasonably practicable, Revert Hub will provide an explanation for the suspension or termination.
However, Revert Hub may suspend or terminate access immediately where reasonably necessary to protect users, staff, teachers, Partner Mosques, the security of the platform or the integrity of our services.
Where required by law, any applicable consumer rights will remain unaffected.
23. Complaints
If you have a complaint regarding Revert Hub, our Memberships, Seminars, services, community activities or any other aspect of our platform, please contact us.
Email: hello@officialreverthub.com
We will review complaints fairly and take reasonable steps to address concerns where appropriate.
24. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our services, technology, business operations or legal requirements.
The latest version will be published on our website with the updated date shown at the top.
Where appropriate, we may notify Members of material changes.
Your continued use of Revert Hub after updated Terms take effect may constitute acceptance of the revised Terms, subject to applicable law.
25. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Nothing in these Terms affects any mandatory consumer rights or protections that apply to you under the law.
26. Contact Us
If you have any questions regarding these Terms & Conditions, Memberships, bookings or our services, please contact us.
Revert Hub Ltd
Company Registration Number: 17381964
Office 1, Izabella House
24–26 Regent Place
City Centre
Birmingham
B1 3NJ
United Kingdom
Website: www.officialreverthub.com
Email: hello@officialreverthub.com
No new Muslim walks alone.