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Privacy Policy

Revert Hub Ltd – Privacy Policy

Last Updated: August 2026

Revert Hub Ltd (“Revert Hub”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, why we use it, how it is protected, how long we retain it and your rights under applicable UK data-protection law.

1. Who We Are

Revert Hub Ltd
Company Registration Number: 17381964

Registered Office:
Office 1, Izabella House
24–26 Regent Place
City Centre
Birmingham
B1 3NJ
United Kingdom

Website: www.officialreverthub.com
Email: hello@officialreverthub.com

For the purposes of UK data-protection law, Revert Hub Ltd is the organisation responsible for your personal information.

2. Information We Collect

Depending on how you use our platform, we may collect:

  • Name

  • Date of birth

  • Email address

  • Phone number, where you choose to provide it

  • Membership and booking information

  • Seminar attendance information, where applicable

  • Payment and transaction information

  • Communications with Revert Hub

  • Information you voluntarily provide when using our services

An email address is required for Membership and Seminar bookings because we need to send booking confirmations, Seminar information and Zoom joining links to the registered email address. This email address is therefore necessary for us to provide these services.

We do not require you to provide a phone number unless it is necessary for a particular service or you choose to provide one.

3. How We Use Your Information

We may use your personal information to:

  • Create and manage your Membership;

  • Process and administer payments;

  • Provide access to Seminars and other services;

  • Send Seminar booking confirmations, relevant information and Zoom joining links;

  • Manage bookings and attendance;

  • Communicate with you about your Membership or services;

  • Provide customer support;

  • Maintain appropriate business and transaction records;

  • Protect the security of our platform and users;

  • Prevent fraud or misuse;

  • Meet legal and regulatory obligations; and

  • Communicate relevant Revert Hub updates and, where permitted by law, marketing communications.

We will only use your information for purposes that are lawful and compatible with applicable data-protection requirements.

4. Lawful Basis for Processing

Depending on the circumstances, we rely on one or more of the following lawful bases under UK data-protection law:

Contract: where processing is necessary to provide your Membership, process bookings, provide Seminar access or fulfil our agreement with you.

Legal obligation: where processing is necessary to comply with legal, accounting, regulatory or other legal requirements.

Legitimate interests: where processing is necessary for purposes such as operating and improving Revert Hub, maintaining security, preventing fraud, administering our services and managing communications, provided those interests do not override your rights.

Consent: where we specifically ask for your consent, such as for certain marketing communications or other processing where consent is required.

Where we rely on consent, you may withdraw it at any time.

5. Payment Information

Membership payments may be processed through third-party payment providers such as Stripe.

Revert Hub does not require or intentionally store your full payment-card details where these are processed directly by the payment provider.

We may receive limited payment and transaction information, such as payment status, transaction reference, amount and date, where necessary to administer your Membership, accounting or other legitimate business purposes.

Payment providers process information in accordance with their own terms and privacy policies.

6. Contributions 

Revert Hub may provide a donation facility through a third-party payment provider such as Stripe.

Personal information is not required by Revert Hub to make a payment through our fundraising link. However, if you voluntarily provide personal information to the payment provider when making a payement, that information may be processed and retained by the payment provider in accordance with its own terms and privacy policy.

Where information is made available to Revert Hub through the payment provider, we may retain it for our records and legitimate business, legal or accounting purposes.

7. Wix Platform and Data Security

Our website and platform are operated using Wix.

Wix uses technical and organisational security measures designed to protect personal information, including encryption and secure methods of transmitting and storing data.

Where personal information is stored through Wix, Wix may process and store that information on our behalf.

Wix form submissions may be stored within our site's dashboard, where authorised Revert Hub personnel may view, manage or export the information for legitimate business purposes.

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no online system can be guaranteed to be completely secure.

8. Who We Share Information With

We may share relevant personal information with trusted third-party service providers where necessary to operate Revert Hub, including:

  • Wix, which provides our website and platform infrastructure;

  • Stripe and other payment providers, where required to process payments or donations;

  • Zoom, where required to provide Seminar access;

  • Email, booking, cloud and technology providers, where required to provide our services;

  • Professional advisers, regulators, law-enforcement bodies or other organisations, where required or permitted by law.

Partner Mosques

Your personal information will not be routinely provided to or shared with Partner Mosques by Revert Hub.

A Partner Mosque will only receive your personal information where:

  • you provide your information directly to the Mosque yourself;

  • you specifically agree for Revert Hub to share your information with that Mosque for a particular purpose;

  • sharing is necessary to arrange or administer a service you have requested involving that Mosque; or

  • sharing is required or permitted by law.

For example, if you choose to provide your details directly to a Mosque when attending the Mosque, seeking support, becoming connected with the Mosque, or discussing matters relating to becoming Muslim, that information will be handled by the Mosque in accordance with its own privacy practices.

Booking a Revert Hub Seminar does not automatically result in your personal information being provided to the Partner Mosque hosting or delivering that Seminar, unless one of the circumstances above applies.

Your email address is required for Membership and Seminar bookings so that Revert Hub can send you essential service communications, including booking confirmations, Seminar information and Zoom joining links.

We do not sell your personal information.

Third-party providers may process information in accordance with their own privacy policies and terms.

9. International Data Transfers

Some of our service providers may process personal information outside the United Kingdom.

Where this occurs, we will take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable UK data-protection law.

10. How Long We Keep Your Information

For Membership users, we will generally retain your personal information for the duration of your Membership and for up to one month after cancellation.

After this period, information will be securely deleted or anonymised where reasonably practicable, unless we are legally required or otherwise permitted to retain it for longer.

Certain information, particularly financial, accounting, legal or transaction records, may need to be retained for longer where required by law or necessary to establish, exercise or defend legal claims.

Donation information may be retained for longer where necessary for legal, accounting, regulatory or legitimate business purposes.

11. Your Rights

Subject to applicable legal conditions and exemptions, you may have the right to:

  • Request access to the personal information we hold about you;

  • Request correction of inaccurate or incomplete information;

  • Request deletion of your personal information;

  • Request restriction of processing;

  • Object to certain processing, including processing based on legitimate interests;

  • Request portability of certain information;

  • Withdraw consent where processing is based on consent; and

  • Complain to the Information Commissioner's Office (ICO).

Your rights may vary depending on the lawful basis and circumstances of the processing.

To exercise your rights, contact:

hello@officialreverthub.com

We may need to verify your identity before processing certain requests.

12. Marketing Communications

Where permitted by law, we may send information about Revert Hub, our services, educational opportunities, events or related activities.

You can opt out of marketing communications at any time.

Opting out of marketing does not prevent us from sending essential communications relating to your Membership, bookings, payments, security or other services.

13. Cookies and Website Technologies

Our website may use cookies and similar technologies to operate the website, provide functionality, understand website usage and improve our services.

Where required by law, we will request your consent before using non-essential cookies.

Information about the cookies used on our website may be provided through our website's cookie settings or cookie notice.

14. Children and Young People

Revert Hub does not target its services at any particular age group. Our services are available to Muslims, including new Muslims and reverts, and may be accessed by people of different ages.

Our online Seminars are delivered through Zoom. To provide a more controlled and privacy-conscious learning environment, attendee cameras and microphones are required to remain switched off during Revert Hub online Seminars. Attendees participate by viewing and listening to the Seminar, with questions or interaction managed by the Revert Hub Team and/or Seminar teacher where appropriate.

This format helps reduce unnecessary exposure of attendees and provides an appropriate environment for learning, including where children or young people may be attending.

Revert Hub does not require attendees to appear on camera or use their microphone during online Seminars. However, parents or guardians are responsible for supervising children and young people in their care when accessing online services.

Where Revert Hub provides activities or services specifically involving children or young people, appropriate safeguarding measures will be applied.

15. Data Breaches

If we become aware of a personal-data breach, we will assess it and take appropriate action in accordance with applicable data-protection law, including notifying the ICO and/or affected individuals where legally required.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or how we process personal information.

The latest version will be published on our website with the updated date shown at the top.

17. Complaints

If you have concerns about how we use your personal information, please contact us first:

Email: hello@officialreverthub.com

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully.

ICO website: https://ico.org.uk/

18. Contact Us

Revert Hub Ltd
Company Registration Number: 17381964

Office 1, Izabella House
24–26 Regent Place
City Centre
Birmingham
B1 3NJ
United Kingdom

Website: www.officialreverthub.com
Email: hello@officialreverthub.com

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